Application FAQs

H‑E‑B is proud to be a philanthropic leader in the market areas we serve. We receive more than 10,000 charitable donation requests annually, and that number continues to grow each year. H‑E‑B’s new online charitable donation portal will create efficiencies in our charitable donation process so we can serve you better.

Charitable donation requests must be received a minimum of 8 weeks prior to an event, program or activity in order for us to ensure the organization receives funding and sponsorship fulfillment in a timely manner.

H‑E‑B does not fund organizations with a pending 501 (c) status. We are only able to fund organizations that are verified with a tax exempt designation as determined by the Internal Revenue Service.

After creating a user ID and password, you will be able to save your application and finish it at a later date.

H‑E‑B is accepting applications via our online charitable donation portal. If you have mailed or emailed your application for funds, you will be contacted to redirect your application to our online portal.

After you submit your application, you will receive an email confirmation. After H‑E‑B reviews your application within 8 weeks, you will receive a notification indicating whether your request for funding has been approved or declined. Communication will occur via email or a phone call.

If you have any questions regarding your application, please feel free to contact your regional H‑E‑B Public Affairs office.

You will be able to log back into the website and view your application. If you would like to preview the questions ahead of time, simply log in and click “preview template”.

You will be able to log into the website and view the status of your application at any time.

When a request for a charitable donation is greater than an H‑E‑B store can provide, the request is re‑routed to the regional office where applications are only accepted online. This helps ensure that H‑E‑B uses our resources in the most efficient manner to serve you better and that we have all the necessary information to make an informed decision.

H‑E‑B reviews charitable donation requests annually. In order for us to consider funding your event or program, you must submit your online application 8 weeks before the date of the event. All agencies must reapply annually by filling out the online application form with all requested information.

After you submit your online application, it will be sent to the Public Affairs office in the appropriate region. Each region will review the request and work with you if the request is approved.

H‑E‑B stores make individual small donations in the immediate neighborhoods they serve. When a request for funding is greater than the store can provide, they will recommend that you apply online at heb.com/community.

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