Committed to the safety and quality of its products, H-E-B is issuing a voluntary recall for 12-count packages of 3-ounce cups of Creamy Creations ice cream in select flavors for potential metal. The affected products were distributed to all H-E-B stores in Texas and Mexico and Central Market, Joe V’s Smart Shop, and Mi Tienda stores.
To date, there have been no injuries related to this recall. All product related to this recall has been removed from store shelves. H-E-B is working to have the products back on shelves as soon as possible. Customers who purchased the products should not consume the items and can return them to the store for a full refund.
The voluntary recall impacts the following products:
| Product | UPC | Code Date |
| 3-ounce H-E-B Creamy Creations Chocolate Ice Cream – 12 pack | 4122062948 |
9/6/2024 9/7/2024 9/8/2024 9/9/2024 9/10/2024 9/11/2024 9/13/2024 9/14/2024 |
| 3-ounce H-E-B Creamy Creations Lime/Orange sherbet Combo – 12 pack | 4122081930 |
8/31/2024 9/1/2024 9/2/2024 9/3/2024 |
| 3-ounce H-E-B Creamy Creations Ice Cream Homemade Vanilla/Chocolate Combo – 12 pack | 4122081931 |
9/11/2024 9/12/2024 9/13/2024 9/14/2024 9/15/2024 9/16/2024 9/17/2024 9/18/2024 9/19/2024 9/20/2024 9/21/2024 |
The UPC and code dates can be found on the back of product’s outer bag, not the individual cups.
Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 5 p.m. Central Standard Time.
