H-E-B once again named a top grocery retailer in nation
H-E-B once again named a top grocery retailer in nation

 

Once again, Texans and our loyal customers helped keep H-E-B among the top grocery retailers in the nation.

H-E-B was ranked second in a consumer survey by consumer research firm, dunnhumby, which evaluated nearly 60 grocery retailers in the U.S. For the report, the research firm ranks retailers based on surveys from more than 10,000 U.S. households and financial performance. The report also ranked H-E-B highest on employee engagement.

According to the 5th Annual Retailer Preference Index: US Grocery Channel Edition report, “H-E-B maintained its spot at number two, continuing to display its strategic superiority over the competition by holding its ground on its traditionally strong balance of great Price perception and great Quality perception, driven by its best-in-class private brand, while also making some of its biggest improvements during Covid in Digital.”

In 2020, the Texas-based retailer took the top spot, and ranked second last year.

“During the start of the pandemic in 2020, H-E-B had a quick coronavirus response that led to the company maintaining a steady hand amid the COVID-19 chaos by implementing product limitations and rolling out a social distancing plan weeks before any other chain,” an article on mysanantonio.com stated. “It had such a quick response that H-E-B was named Grocer of the Year for its efforts during the pandemic…”

H-E-B’s drive to provide the best customer experience with top quality products, both in store and online, as well as its commitment to community, led the news site Chron.com to call the San Antonio-based retailer “still No. 1 in the heart of Texans.”

Right back at you, Texas!

About H-E-B
H-E-B, with sales of $43 billion, operates more than 435 stores in Texas and Mexico. Known for its innovation and community service, H-E-B celebrates its 119th anniversary this year. Recognized for its fresh food, quality products, convenient services, and a commitment to environmental responsibility and sustainability, H-E-B strives to provide the best customer experience and low prices. Based in San Antonio, H-E-B employs over 160,000 Partners in Texas and Mexico and serves millions of customers in more than 300 communities. For more information, visit heb.com and the H-E-B Newsroom.

About H-E-B

H-E-B, with sales of $43 billion, operates more than 435 stores in Texas and Mexico. Known for its innovation and community service, H-E-B celebrates its 119th anniversary this year. Recognized for its fresh food, quality products, convenient services, and a commitment to environmental responsibility and sustainability, H-E-B strives to provide the best customer experience and low prices. Based in San Antonio, H-E-B employs over 160,000 Partners in Texas and Mexico and serves millions of customers in more than 300 communities. For more information, visit heb.com and the H-E-B Newsroom.

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