H-E-B Rx Covid-19 vaccine
Jan192021

Covid-19 Vaccine

Customers who received their first dose of Covid-19 vaccine from H-E-B between 12/23 and 12/27 will be contacted by H-E-B to schedule an appointment to receive the second dose. H-E-B has requested additional allocation of vaccine from the state of Texas. Our limited allocation has either already been distributed or is scheduled to be administered. We are awaiting additional allocation of vaccine from the state of Texas so we can continue to vaccinate healthcare providers as well as begin offering vaccine to those in Phase 1B.

 

Once we have supply, we will activate a scheduler tool on heb.com/vaccine so people can schedule an appointment.

 

During this first phase of Covid-19 vaccine rollout, some H-E-B pharmacies received limited quantity of the Moderna vaccine to help vaccinate our community healthcare providers.

  • Many of our H-E-B Pharmacy locations are still working through waitlists for healthcare providers.
    • We will continue to move into vaccinating people in Phase 1B when we receive more allocation of Covid-19 vaccine from the state of Texas.
    • H-E-B has strong capacity to administer vaccine, however that depends on the quantity of Covid-19 vaccine allocated to us from the state of Texas.
    • Following the directive from the state, our pharmacies will vaccinate people identified in Phase 1B if we have doses left after prioritizing healthcare providers in Phase 1A who are waiting to receive the vaccine.
  • Each Covid-19 vaccine vial has 10 doses.
    • Once opened, a vial must be used within hours.
    • Per the government guidelines, vaccine providers are directed to not waste doses and can provide remaining doses to people who fall within the next priority group.
  • An appointment must be scheduled to receive the Covid-19 vaccine.
    • Our pharmacies will not accept walk ins.
    • Once we have supply, we will activate a scheduler tool on heb.com/vaccine so people can schedule an appointment.

As a trusted source for all routine childhood and adult immunizations, H-E-B pharmacies will administer the Covid-19 vaccine as it becomes available, following the state of Texas distribution schedule. H-E-B is proud to continue our long-term tradition of taking care of Texans.

The Covid-19 vaccine is currently not available to the general public.

We will continue to update this page and heb.com/vaccine with additional information as it arises.

For more information about the Covid-19 vaccine, visit the CDC website here and the Texas Department of Health Services website.

For more info about H-E-B Pharmacy, visit our H-E-B Newsroom Pharmacy page or our Pharmacy page on heb.com.

Many of our H-E-B Pharmacy locations are still working through waitlists for healthcare providers in Phase 1A. We will continue to move into vaccinating people in Phase 1B when we receive more allocation of Covid-19 vaccine from the state of Texas.

During this first phase of Covid-19 vaccine rollout, some H-E-B pharmacies have received limited quantity of the Moderna vaccine to help vaccinate our community healthcare providers. H-E-B will follow the distribution schedule set by the government. Any updates will be communicated with customers via our Pharmacy page on heb.com and H-E-B Newsroom. For more details on distribution plans visit the Texas Department of Health Services website. The Covid-19 vaccine is currently not available to the general public.

Yes, as long as the CDC continues to set aside and provide second doses of vaccine, we will dedicate allocation and administer second doses to those who need it.

The CDC and the medical community have directed that a second dose should be received for the vaccine to have a higher effective rate. Unless we receive clinical guidance that changes that direction, and as long as the CDC continues to provide ample doses of vaccine, H-E-B will dedicate allocation and administer second doses to those who need it.

For people who didn’t use our online scheduler tool to get the first dose of the Covid-19 vaccine, the H-E-B Pharmacy team will contact patients with details on how to schedule their second dose. For people who will use the online scheduler, the tool will automatically schedule the second dose after the first dose is received. Once we receive additional vaccine allocation from the state of Texas, we will activate our scheduler tool so people can schedule an appointment.

For their first dose, customers should bring a photo ID. For patients getting their second dose, they must bring their photo ID and the shot card that they received when they got their first dose.

Please notify your pharmacy immediately if you are unable to make your scheduled appointment. You may use the online scheduler tool to schedule a new appointment for a later date.

Once we have supply we will activate a scheduler tool at heb.com/vaccine so people in the approved phases can schedule an appointment.

Once we have additional vaccine allocation, we will activate a scheduling phone line for people who cannot access the online scheduler tool.

An appointment must be scheduled to receive the Covid-19 vaccine. H-E-B Pharmacies will not accept walkups for the Covid-19 vaccine.

H-E-B does not determine when or how much vaccine we will receive. The state of Texas determines vaccine allocation.

Healthcare providers must show their work ID or badge, or have a letter from their employer verifying employment with a healthcare provider at the time of vaccination.

The state of Texas has determined phase 1B vaccine will go to people age 65 and older and people age 16 (18 for Moderna vaccine) and older with at least one chronic medical condition such as cancer, heart conditions and chronic kidney disease. During the scheduling process, the H-E-B Pharmacy team will discuss these qualifications with individuals. Patients must provide identification at time of vaccination.

During this first phase of Covid-19 vaccine rollout, some H-E-B pharmacies received a limited quantity of the Moderna vaccine to help vaccinate our community healthcare providers and groups identified in Phase 1A. The Moderna vaccine is currently approved for ages 18 and older.

The Covid-19 vaccine is currently not available to the general public. H-E-B will follow the distribution schedule set by the government, and any updates will be communicated with customers via our Pharmacy page on heb.com and H-E-B Newsroom.

We have not been allocated enough Covid-19 vaccine to accept walk-ins at this time.

While the CDC provides guidance, the states can determine priority groups and the order in which they get the vaccine, as well as schedules of when to move into the next phase. Vaccine rollout will vary widely by state. For more details on distribution plans in Texas visit the Texas Department of Health Services website.

The state of Texas has determined that during Phase 1B, Covid-19 vaccine will go to people age 65 and older and people age 16 and older with at least one chronic medical condition such as cancer, heart conditions and chronic kidney disease. H-E-B currently has limited quantities of the Moderna vaccine, which is only approved for ages 18 and older. For more details on distribution plans in Texas visit the Texas Department of Health Services website.

Per the government guidelines, vaccine providers are directed to not waste doses and can provide remaining doses to people who fall within the next priority group. Every attempt is being made to prevent this, but no doses should be wasted.

Each Covid-19 vaccine vial includes 10 doses. There are no preservatives in the vaccine. Covid-19 vaccine can only be kept for a few hours once the vial has been punctured for the first dose. Per the government guidelines, providers can give any remaining doses to people who fall within the next priority group. Every attempt is being made to prevent this, but no doses should be wasted.

All our nearly 300 H-E-B Pharmacy locations are approved Covid-19 vaccine sites. H-E-B has the necessary resources and frozen logistics needed to receive, distribute, and properly store the vaccines, including the Pfizer vaccine.

Both the Moderna and Pfizer vaccines can be kept at refrigerated temperatures for a certain number of days, and all our stores have freezers that can hold the Moderna vaccine at the proper temperature. We are prepared to receive and store the ultra-cold Pfizer vaccine and then maintain the cold chain until it gets to our stores for proper refrigeration.

Currently, H-E-B has received limited quantities of the Moderna vaccine, which is approved for ages 18 and older. At least one vaccine is approved for ages 16 and older. Other vaccines may have different age requirements, and we will update details on our pharmacy website on heb.com and H-E-B Newsroom.

There will be no cost to anyone to receive the vaccine.

Yes, we will check the state immunization registry before giving the second dose to find out which manufacturer a patient received for first dose. If a patient received the first dose out of state, they must show the CDC immunization card they received when given the first dose, which provides the needed information. This is important because the Texas immunization registry does not have information from other states, only Texas.

Yes, every person will get a shot card. The CDC is providing immunization cards to all pharmacies to give to the patient.

No. Appointments for a COVID-19 vaccine with H-E-B must be made through heb.com/vaccine. H‑E‑B continues to wait for more vaccine to be allocated by the state of Texas and currently does not have an allocation for pharmacy appointments.

People who have had a serious adverse reaction to a vaccine should talk with their doctor or medical provider before receiving Covid-19 vaccine.

To get the vaccine, people who tested positive for Covid-19 must wait 90 days from when they were diagnosed with the virus.

Our H-E-B Pharmacy locations handle a large volume of immunizations and are well equipped to serve customers with our existing infrastructure. H-E-B has nearly 1,000 certified immunizers to help provide the vaccines to Texans.

H-E-B will strictly follow the state of Texas distribution schedule of the Covid-19 vaccine. When it becomes available, our Partners will be able to receive the vaccine based on the state of Texas distribution schedule.

To protect the health of our Partners, customers and communities we will continue to require mask use in our stores as well as our strict sanitation efforts and social distancing protocols.


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