H-E-B doubling-down on people as it invests in tech

The San Antonio-based company's President says it's committed to win through its people

In an age of technology disruption, more and more people are beginning to see their jobs replaced with technology. For H-E-B, the retailer is adopting innovative technologies but continues to heavily invest in its people.

In a recent article by the Dallas Morning News, H-E-B President Craig Boyan said the company’s Partners (employees) are its “key differentiator,” adding that H-E-B is “doubling down on its people.”

“We believe the main thing we need to do is invest in people — and better people,” Boyan told the Dallas Morning News.

As the largest privately-held employer in Texas, H-E-B has 116,000 Partners in its workforce. In the past decade, the company has added about 40,000 Partners.

Boyan was among speakers who took part in a two-day conference about technology disruption at the Federal Reserve Bank of Dallas.

Check out the Dallas Morning News article here. 

Throughout its business, H-E-B continues to integrate more innovative technology-based services into its digital lineup. In addition to its partnership with Favor, an Austin-based on-demand delivery service, H-E-B continues to expand solutions such as H-E-B Curbside, which will be at more than 200 locations by year’s end, H-E-B Home Delivery, a resource available from 170 H-E-B stores, and H-E-B Go, a mobile solution that allows people to scan their items with their phones and skip the checkout line.


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