In an age of technology disruption, more and more people are beginning to see their jobs replaced with technology. For H-E-B, the retailer is adopting innovative technologies but continues to heavily invest in its people.
In a recent article by the Dallas Morning News, H-E-B President Craig Boyan said the company’s Partners (employees) are its “key differentiator,” adding that H-E-B is “doubling down on its people.”
“We believe the main thing we need to do is invest in people — and better people,” Boyan told the Dallas Morning News.
As the largest privately-held employer in Texas, H-E-B has 116,000 Partners in its workforce. In the past decade, the company has added about 40,000 Partners.
Boyan was among speakers who took part in a two-day conference about technology disruption at the Federal Reserve Bank of Dallas.
Throughout its business, H-E-B continues to integrate more innovative technology-based services into its digital lineup. In addition to its partnership with Favor, an Austin-based on-demand delivery service, H-E-B continues to expand solutions such as H-E-B Curbside, which will be at more than 200 locations by year’s end, H-E-B Home Delivery, a resource available from 170 H-E-B stores, and H-E-B Go, a mobile solution that allows people to scan their items with their phones and skip the checkout line.