Winter weather: H-E-B store operations real-time updates
February 18, 2021

Winter weather: H-E-B store operations real-time updates

February 18, 2021

Winter weather: H-E-B store operations real-time updates

 

(Updated at 11:58 a.m. on Thursday, 2/18)

(Thursday, 2/18/21): Stay up to date with the latest store hours and temporary store closures due to power outages caused by severe winter weather.

 

At H-E-B, our top priority is taking care of Texas, and we are prepared to help our fellow Texans in any situation our company and communities might face.

  • In the spirit of Texans helping Texans, H-E-B has prioritized conserving energy across our business to help preserve the energy grid in Texas. From our manufacturing facilities to our stores and administrative offices, we’ve drastically reduced all non-essential power such as lighting and HVAC set points. Additionally, when facilities are closed, we’ve also turned off all non-essential power.
  • H-E-B will temporarily modify hours of operation for some locations. At any time, store hours could be adjusted according to operations ability. H-E-B Newsroom is posting real-time updates of store openings and closures due to power and water loss.
  • The unprecedented weather event in Texas has caused severe disruption in the food supply chain. Like many other Texans are experiencing, this disruption is complicated by power and water outages. For H-E-B, this means temporary impacts to manufacturing, warehousing, store operations, and the daily lives of our Partners and their families.
  • Our Partners are doing the best they can to assist our customers during this time. Many of our stores are operating on shortened hours and with a limited team of Partners who are able to safely get to our stores to assist our customers. We understand this has been a difficult time and are working to get back to normal as soon as possible.
  • Product assortment will be limited for a few days.  We have placed limits on some items to help ensure access to the items customers need. We’re working around the clock to get more products to stores.
  • Curbside and Home Delivery orders have been canceled because we are not able to fulfill orders the way customers would expect us to. We will resume Curbside and Home Delivery operations as soon as possible.
  • H-E-B Pharmacies will be open according to store hours.
  • The H-E-B & Favor Senior Support phone line will be closed on Thursday, Feb. 18, and Friday, Feb. 19.
  • Some stores are experiencing a low inventory of grocery bags. Customers are encouraged to bring their own grocery bags to the store.

 

Temporary store hours by region/city (At any time, store hours could be adjusted according to local conditions):

 

Stephenville, Burleson, San Angelo, Abilene, Ennis, Corsicana, Midland, Odessa, Waxahachie, Granbury, Cleburne, Midland 2, San Angelo 2, Hudson Oaks, Odessa 2

Thursday: 9 a.m. – 5 p.m.

Big Spring

Thursday: Closed

Belton, Gatesville, Mexia, Waco 1, Waco 4, Waco 5, Waco 8

Thursday: 10 a.m. – 5 p.m.

Temple 1 & 2, Marlin, Harker Heights, Killeen 3, Copperas Cove, Killeen 2, Waco 7

Thursday: 12 noon – 5 p.m.

Lubbock

Thursday: 8 a.m. – 7 p.m.

Greater Houston area 

Thursday: 10 a.m. – 5 p.m.

Mi Tienda

Thursday: 10 a.m. – 5 p.m.

Joe V’s Smart Shop

Thursday: 9 a.m. – 5 p.m.

North East stores (Carthage, Lufkin, Crockett) 

Thursday: 10 a.m. – 5 p.m.

Golden Triangle

Thursday: 10 a.m. – 5 p.m.

Bryan College Station

Thursday: 10 a.m. – 5 p.m.

Gulf Coast North stores (Victoria and surrounding areas)

Thursday: 9 a.m. – 7 p.m.

El Campo

Thursday: 9 a.m. – 7 p.m.

Gulf Coast South stores (Corpus Christi and surrounding areas)

Thursday: 9 a.m. – 7 p.m.

Aransas Pass, Corpus Christi 7 Alameda Texan Trail, Mathis

Thursday: 9 a.m. – 7 p.m.

Uvalde, Hondo, Pearsall, Carrizo Springs, Crystal City

Thursday: 12 noon – 5 p.m.

Del Rio 1 & 2, Eagle Pass 2

Thursday: Open at 8 a.m., normal closing hours

Border – Laredo and Valley 

Thursday: Regular hours of operation

 

 

Austin and Central Texas stores

Thursday: 12noon – 5pm.

The following Austin and Central Texas stores will be closed on Thursday, 2/18:

#236 A7 – Wells Branch & 1825
#265 A14 – FM 1431 & 183
#659 A16 – Hwy 183 & Lakeline

#388 A20 – Parmer & McNeil
#451 A24 – 620 & 2222
#476 A25 – Parmer & I35
#091 A12 – Riverside & S. Pleasant
Leander
Kingsland
Elgin

 

San Antonio and Hill Country stores 

Thursday: 12 noon – 5 pm

(San Antonio-area stores not listed as closed below will operate at these hours*)

*Friday: 11 a.m. – 7 p.m.

 

SA39 Blanco & 1604 H-E-B – Closed Thursday

#397 SA12 – 281 & 1604 – Closed Thursday
#555 SA15 – 1604 & Kitty Hawk – Closed Thursday
La Vernia – Closed Thursday

Pharmacies not open at the following San Antonio-area locations:
#585 SA18 – Austin Hwy
#384 SA34- Montgomery & Walzem
#678 SA11 – Valley Hi

 

CENTRAL MARKET STORE HOURS

DFW (Plano, Fort Worth, Dallas Lovers, Midway)

Thursday: 10 a.m. – 6 p.m.

Friday: 9 a.m. – 8 p.m.

Southlake

Thursday: Closed

Friday: Closed

San Antonio

Thursday: 10 a.m. – 6 p.m.

Friday: 10 a.m. – 7 p.m.

Austin N Lamar

Thursday: 10 a.m. – 6 p.m.

Friday: 10 a.m. – 7 p.m.

Austin Westgate

Thursday: Closed

Friday: Closed

Houston

Thursday: 10 a.m. – 6 p.m.

Friday: 10 a.m. – 7 p.m.

About H-E-B

H-E-B, with sales of more than $50 billion, operates over 455 stores in Texas and Mexico. Known for its innovation and community service, H-E-B celebrates its 120th anniversary this year. Recognized for its fresh food, quality products, convenient services, and a commitment to environmental responsibility and sustainability, H-E-B strives to provide the best customer experience and low prices. Based in San Antonio, H-E-B employs over 170,000 Partners in Texas and Mexico and serves millions of customers in more than 300 communities. For more information, visit heb.com and the H-E-B Newsroom.

About H-E-B

H-E-B, with sales of more than $50 billion, operates over 455 stores in Texas and Mexico. Known for its innovation and community service, H-E-B celebrates its 120th anniversary this year. Recognized for its fresh food, quality products, convenient services, and a commitment to environmental responsibility and sustainability, H-E-B strives to provide the best customer experience and low prices. Based in San Antonio, H-E-B employs over 170,000 Partners in Texas and Mexico and serves millions of customers in more than 300 communities. For more information, visit heb.com and the H-E-B Newsroom.

About H-E-B

H-E-B, with sales of more than $50 billion, operates over 455 stores in Texas and Mexico. Known for its innovation and community service, H-E-B celebrates its 120th anniversary this year. Recognized for its fresh food, quality products, convenient services, and a commitment to environmental responsibility and sustainability, H-E-B strives to provide the best customer experience and low prices. Based in San Antonio, H-E-B employs over 170,000 Partners in Texas and Mexico and serves millions of customers in more than 300 communities. For more information, visit heb.com and the H-E-B Newsroom.

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