Committed to the quality of its products, H-E-B is voluntarily issuing a recall in select stores for half-gallon strawberry Creamy Creations ice cream for potential metal from processing equipment which was found during routine product inspection. The affected products were distributed in certain H-E-B stores. Customers can find a complete list of impacted stores at www.heb.com/newsroom. This recall notice DOES NOT impact Central Market, Houston or Mexico stores.
To date, there have been no injuries or reports from customers.
All product related to this recall has been removed from store shelves.
The voluntary recall impacts the following product:
| Product | UPC | Sell By Date |
| H-E-B Select Ingredients Creamy Creations Strawberry Ice Cream | 4122034602 | Sell By March 12, 2020 |
Customers who purchased the product can return it to the store for a full refund. Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 8 p.m. Central Standard Time.
Only select stores are impacted by this voluntary recall. A full list of impacted stores is below:
| A01 7TH/PLEASANT VALLEY | KILLEEN 03 190/TRIMMIER | SA11 VALLEY HI DR/LOOP 410 |
| A04 VILLAGE CTR/FARWEST | KINGSLAND | SA12 281/1604 |
| A07 WELLS BRANCH/1825 | KYLE | SA13 MCCRELESS |
| A13 183/290 | LA VERNIA – HWY87/FM1346 | SA15 1604/KITTY HAWK |
| A14 FM 1431/183 | LAKEWAY RM620 S/MAIN ST | SA16 CASTROV/GEN MCMULLEN |
| A15 LAMAR/RUNDBERG | LAR03 SAN DARIO/CALTON | SA17 IH 10/DEZAVALA |
| A23 BRODIE/WM CANNON | LAR04 DEL MAR/SAN DARIO | SA18 AUS HWY/HARRY WURZ |
| A25 PARMER/IH 35 | LAR05 SAUNDERS/ARKANSAS | SA19 FM78/FOSTER RD |
| ABILENE | LAR06 ZAPATA HWY/ZACATECAS | SA20 THOU OAK/JONES MALT |
| ALAMO | LAR07 MCPHEARSON/DEL MAR | SA21 SE MILITARY DR |
| AUSTIN 12 RIVERSIDE/S.PLEASANT | LAREDO 8 – MCPHERSON/LOOP 20 | SA22 WW WHITE/MLK DR |
| AUSTIN 16 HWY183/LAKELINE BLV | LEANDER | SA23 BABCOCK/WHITBY RD |
| AUSTIN 30 51ST ST/BERKMANN DR | LEON SPRINGS | SA24 WEST AVE/JACKSON KELLER |
| BIG SPRING | LOCKHART | SA25 GUILBEAU/BANDERA |
| BOERNE HWY46/WANDA | LYTLE FM 2790/IH35 | SA26 IH35/FM 3009 |
| BR02 BOCA CHICA/PAREDES | MCA02 TRENTON/10TH | SA29 WURZBACH/IH10 |
| BR05 PAREDES LINE/HWY 802 | MIDLAND 01 W WADLEY/N MIDKIFF | SA30 BANDERA/410 |
| BUDA | MISSION 3 | SA32 BANDERA RD/LOOP 1604 |
| BULVERDE HWY 46 | NEW BRAUNFELS 01 S WALNUT/IH35 | SA32 BANDERA RD/LOOP 1604 |
| BURNET | NEW BRAUNFELS 2 HWY 46 | SA33 O’CONNER/NACOGDOCHES |
| CRYSTAL CITY | PALMHURST HWY107/E MILE 3 RD | SA34 MONTGOMERY/WALZEM |
| CUERO E BROADWAY/US87/FAIN MC | PEARSALL IH 35/HWY 140 | SA36 MILITARY DR/ZARZAMORA |
| DEL RIO 02 AVENUE F/GIBBS | PFLUGERVILLE 02 FM685/E PECAN | SA37 FM 471/TEZEL |
| DRIPPING SPRINGS-HWY290/ROBSHE | PLEASANTON | SA39 BLANCO/1604 |
| EAGLE PASS 02 | RIO GRANDE CITY-HWY83/S BRIDGE | SA40 FM 471/1604 |
| EDINBURG 01 CLOSNER/GONZALEZ | ROUND ROCK 02 620/O’CONNER | SA41 POTRANCO/1604 |
| ELGIN | ROUND ROCK 03 1325/GREENLAWN | SA43 BASSE/BROADWAY |
| FLORESVILLE | ROUND ROCK 04 E PALM VALLEY/AW | SA45 HWY281/EVANS RD |
| FREDERICKSBURG | ROUND ROCK 1-GATTIS SCHOOL RD | SA49 ALAMO RANCH/ALAMO PARKWAY |
| GATESVILLE | ROUND ROCK#5 IH35/UNIVERSITY | SAN ANGELO 02 SHERWOOD/HOUSTON |
| GEORGETOWN 01 IH35/UNIVERSITY | SA 27 MARBACH/LOOP410 | SAN BENITO |
| GEORGETOWN 02 CEDAR BRAKE/WMS | SA03 N ROSILLO | SAN JUAN |
| HARKER HEIGHTS | SA04 NOGALITOS/S.PARK/ROSLYN | SAN MARCOS 01 HOPKINS/THORPE |
| HLGN02 HWY 83/LINCOLN | SA05 FREDERICKSBURG/WEST AVE | SAN MARCOS 02 HOPKINS/COMANCHE |
| HLGN03 MORGAN/GRIMES | SA07 NEW BRAUNFELS/E HOUSTON | SEGUIN COURT/HWY 123 |
| HONDO | SA08 OLMOS DR/SAN PEDRO | TEMPLE 01 WEST ADAMS/25TH ST |
| KERRVILLE 01 MAIN ST/HAYS ST | SA09 SW MILITARY | TEMPLE 02 31ST/LOOP 363 |
| KILLEEN 01 N GRAY/RANCIER | SA10 CULEBRA/24TH ST | UVALDE |
| WESLACO 02 WESTAGE/3RD |
